Shipping policy

Order Processing

Orders are typically processed within 2–3 business days
Each order undergoes quality checks and secure packaging before dispatch

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Delivery Timelines

Delivery timelines vary based on location and logistics partner
Estimated timelines are communicated at checkout where applicable
Delays due to weather, logistics issues, or regional restrictions may occur

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Shipping Damage

If your order arrives damaged:

Record a continuous unboxing video
Report the issue within 48 hours of delivery
Share the video and order details with our support team

Failure to follow this process may result in rejection of claims.